Frequently Asked Questions
Everything you need to know about enhancing your living space with Kibhous.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
Do you offer a warranty on your home furniture and decor?
Yes, all Kibhous products come with a 12-month limited warranty covering manufacturing defects. We are committed to providing high-quality pieces that stand the test of time.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If your item doesn't fit your space or meet your expectations, you can return it in its original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay to ensure a safe checkout experience.
Are the materials used in your products eco-friendly?
Kibhous is dedicated to sustainability. We prioritize sourcing responsibly harvested wood, recycled textiles, and non-toxic finishes to ensure our products are safe for both your home and the environment.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order is sent to our warehouse for processing and shipping, making further changes difficult.